Client Satisfaction Inquiry
Locally owned and operated, client satisfaction is very important to us. We want to make sure we have all the details so that we can address any concerns in a timely manner. Please have the following documents available for reference and upload prior to starting this Client Satisfaction Inquiry (signed agreement, seller disclosures, inspection objection, inspection resolution, and inspection report). Take a picture of the issue so that you can attach it to this form for our review. If you have any questions or concerns, please contact us and we will be more than happy to assist you.
Please note: The form will not be submitted until you receive a successful form completion message. Please be sure to fill out all the fields accurately and completely.
InterNACHI Standards of Practice (SOP)
Gotham City Home Inspections performs all inspections according to the International Association of Certified Home Inspectors Standards of Practice. These standards are referenced in our agreement and your inspection report. Please take a moment to watch the video (2 min.) at the bottom of the form, by Ben Gromicko, Director of Education of InterNACHI, and review the standards by visiting www.nachi.org/sop.
Key Points from the standard:
- Inspector(s) only inspect for material defects included in this standard.
- Inspector(s) visually evaluate the condition of the property and cannot inspect latent, concealed, or hidden defects not discoverable in a non-intrusive/non-invasive manner.
- Inspector(s) are not required to determine compliance with codes or regulations.
